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Frequently Asked Questions

Orders are usually processed within 1 business day, unless they are custom print orders, in which case we will work directly with you to get the materials by your need by date. US orders placed before 10 am PT will ship the same day; International orders require 2 business days to ship out.

Shipping costs are determined by the shipping weight of your order and the shipping speed you choose upon checkout.

Custom prints require a lead time of at least 2 business days for printing. Shipping speed can then be determined to meet your need by date. Please write your Need By date to the Notes field upon checkout.

Digital workbooks require a lead time of 2 business days to be uploaded to your shelf. Please provide the full name and email of each recipient in the notes section when checking out.

Prior authorization is required to place a PO order. Please fill out this form and submit to marcia@lifo.bconglobal.com for approval. Customers who have authorization have the option of choosing to place a PO order upon checkout. Simply enter a PO number in the appropriate field and proceed to checkout.

Please refer to our Discount and Return Policy

Please email Marcia Johnson at marcia@lifo.bconglobal.com.